Last Revised: 12th August, 2024

At Forestxwaves Proprietor, operating as EnRich Home Salon, we prioritize your privacy. This Privacy Commitment outlines how we handle your personal information on our website, https://enrichsalon.site, and our Mobile Application (App). Our goal is to safeguard your personal information with the utmost respect and confidentiality.

1. Information We Collect
When you register with us on our website or app, you agree to our terms of service and privacy practices. If you disagree with these terms, please refrain from using our services.

1.1 Types of Personal Information
Personal Details: Information such as gender, name, address, marital status, and preferences.
Financial Information: Banking details and lifestyle-related information.
Contact Information: Addresses, phone numbers, and similar details.
Service Interaction: Details on your navigation and usage of our services.
Log Data: Web requests, IP address, browser type, and call recordings (for quality purposes).
Transactional Data: History of your e-commerce activities.
Communication Data: Content and details of your communications with us.
User Credentials: Usernames, passwords, and other security-related information.
Stored Data: Files and documents you wish to keep on our servers.
1.2 Use of Your Information
We do not sell or trade your personal information. We use your data in compliance with this policy and will seek your consent for any additional uses. Publicly shared information may be accessed by third parties, and we are not liable for any damages resulting from such exposure.

2. Information Collection and Usage
By using our services, you consent to our collection and storage of your personal data.

2.1 Profiling and Account Information
Purpose: Manage our relationship with you, suggest products, and compile business statistics.
Disclosure: Aggregated data may be shared for marketing purposes but not in a personally identifiable format.
2.2 Service Usage and Transactional Data
Purpose: Verify charges, comply with regulations, and customize services.
Disclosure: Aggregated data used for internal purposes and shared with third parties as required.
2.3 Communication and Identifier Information
Purpose: Ensure compliance with terms and legal obligations.
Disclosure: May be shared as needed for service delivery and compliance.
2.4 Data Aggregation and Cookies
We use cookies to enhance your experience and gather data on usage. You can adjust your browser settings to manage cookies, and we may share aggregated data with affiliates.

2.5 Emergency and Location Data
We may collect location data for emergency purposes and during service provision.

2.6 Mobile Application Data
Our app collects device-specific information, including device type, operating system, and usage patterns. Data from SMS messages may be collected for verification purposes.

3. Exceptions to Privacy
We may disclose your information if required by law, to secure our systems, or for legal enforcement. Monitoring may occur to ensure compliance with terms and protect our services.

4. Tracking Technologies
We use cookies and other tracking technologies to analyze website usage and improve services. This includes working with third-party ad networks.

5. Third-Party Advertisements
We engage with ad networks that use tracking technologies to display relevant ads. Each third party has its own privacy policy.

6. Opt-Out Options
You can opt-out of promotional emails or SMS at any time. Opt-out requests may take up to 10 business days to process.

7. Referrals
You can refer our services to others via email or messaging. The information shared is used solely for this purpose.

8. Social Media Integration
When logging in with Facebook, we collect basic information you’ve set as public. This includes your profile details and friends list.

9. Security Measures
We implement measures to protect your data but are not responsible for unauthorized disclosures by third parties.

10. Privacy Policy Updates
We may update this policy periodically. Changes will be effective immediately upon posting, and we encourage you to review it regularly.

11. Policy Overview
This policy applies to users accessing our services. By using our platform, you consent to our data handling practices.

12. Data Retention
We retain data for service enhancement and compliance with legal obligations. Data may be shared with affiliates or third parties as needed.

13. Account Deletion
To delete your account, email us at enrichsaloncare@gmail.com. It may take up to 10 working days, and transactional data will be retained as required by law.

14. Unauthorized Access
We take unauthorized access seriously and may pursue legal action against those who compromise our systems. Report any concerns to enrichsaloncare@gmail.com.

15. Privacy Policy Changes
We may revise this policy to reflect changes in our practices. Updates will be posted immediately.

16. Device Information Collection
We collect necessary device information for advertising and analytics. Third-party vendors may access this data as per our privacy policy.

17. Grievance Redressal
For complaints or queries, contact:

Name: Pinaki Mishra
Designation: Vice President
Email: enrichsaloncare@gmail.com