Refund Policy
1. Services Policy:
Refunds: Since our services are provided at your home, refunds are not available once the service has been rendered. If you are dissatisfied with a service, please contact us within 24 hours to address your concerns.
Service Cancellation: You may cancel a scheduled service up to 24 hours before the appointment without any charge. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee.
2. Product Policy:
Return and Refund: Products used during salon services are generally non-returnable and non-refundable due to hygiene and safety reasons. If there is an issue with any services, please contact us within 7 days of receipt for a possible return or refund.
3. Process:
To Request a Refund or Return: Contact us via email at enrichsaloncare@gmail.com or call +91 91243 78723. Provide details about the service or product, the reason for the refund or return request, and any relevant documentation or photos.
Resolution Time: We aim to process all refund and return requests within 7-10 business days. You will receive a confirmation once your request has been processed.
4. Contact Information:
Email: enrichsaloncare@gmail.com
Phone: +91 91243 78723
For any questions or further assistance regarding our refund and return policy, please reach out to us. We are here to ensure your satisfaction and address any issues you may have.