Terms & Conditions

DISCLAIMER:
By using the EnRich Home Salón Bhubaneswar website (www.enrichsalon.site) or mobile app, or making any purchases, you agree to these Terms and Conditions. Please read them carefully before proceeding.
 
1. Electronic Record
1.1 This document is considered an electronic record under the Information Technology Act, 2000, and related laws. It does not require physical or digital signatures and is generated by a computer system.
 
1.2 This document is published on www.enrichsalon.site and its mobile app, in compliance with the Information Technology (Intermediaries Guidelines) Rules, 2011.
 
2. Introduction
2.1 By registering with EnRich Home Salón Bhubaneswar, you agree to these Terms and our Privacy Policy. If you do not agree, please refrain from using our services. Acceptance of these Terms is required to book our services.
 
2.2 By agreeing to these Terms, you confirm: (i) You are at least 18 years old. (ii) You have the legal capacity to enter into a binding contract. (iii) The information you provide is accurate and complete.
 
3. Membership Eligibility
Access to our website and services is limited to individuals who can legally enter into contracts under Indian law. Minors and others unable to contract are not eligible. Incorrect information may require you to indemnify EnRich Home Salón Bhubaneswar against any claims.
 
4. User Account, Password, and Security
To make purchases through our website or app, you must register. You are responsible for maintaining the confidentiality of your account and should immediately report any unauthorized access. EnRich Home Salón Bhubaneswar is not liable for any losses due to non-compliance.
 
5. Use of Our Services
5.1 EnRich Home Salón Bhubaneswar provides beauty and wellness services at your home. We connect you with various technicians.
 
5.2 Technician rates are based on their skill level. Rates may change according to customer feedback.
 
5.3 Appointments are scheduled online or by phone and depend on technician availability. If a technician is delayed, we will notify you and will only be liable to reschedule.
 
6. User Responsibilities
6.1 You are responsible for paying for all services as per the invoice, ensuring no damage to equipment, and not requesting deviations from the service model. Any mistreatment of technicians is prohibited. For complaints, contact our customer service.
 
6.2 Our liability for any damage caused by technicians is subject to investigation.
 
6.3 Report any missing items within 24 hours. We will make efforts to locate them but are not responsible for losses.
 
6.4 Report any issues or complaints about our services or technicians within 24 hours. We may contact you through various means, but we are not liable for technician conduct.
 
6.5 Cancellation and Refunds: If you cancel a service after payment, you can choose a refund to your bank account (up to 5 days) or to your UPI wallet .
 
7. Intellectual Property Rights
7.1 EnRich Home Salón Bhubaneswar owns all intellectual property on our website and app. Unauthorized use of our content is prohibited.
 
7.2 You retain ownership of content you upload but grant us a non-exclusive license to use it.
 
8. Indemnification
You agree to indemnify EnRich Home Salón Bhubaneswar against any claims or damages resulting from your breach of these Terms or any applicable laws.
 
9. Pricing
Prices for our services are listed on our website/app and may change without prior notice.
 
10. Termination
10.1 EnRich Home Salón Bhubaneswar may terminate your access if you breach these Terms.
 
10.2 These Terms remain effective until terminated by us.
 
10.3 Upon termination, we may delete any content related to your use of our services and are not liable for any resulting issues.
 
10.4 You must pay for any services or products used up to the termination point.
 
11. Governing Law
These Terms are governed by Indian law. Disputes will be resolved under the jurisdiction of Delhi courts.
 
12. Severability
If any provision of these Terms is deemed invalid, the remaining provisions will continue in effect.
 
13. Amendment
We may update these Terms at any time without prior notice. Continued use of our services signifies acceptance of the updated Terms.